Customer service in London restaurants is pretty bad. Not horrible, mind you, but it just seems like nobody tries hard enough. And then there’s a place like Wong Kei, that not only doesn’t try, it actually has a reputation for poor service. So of course I had to put it to the test.
In the busiest part of Chinatown, Wong Kei stands with a remarkably sterile environment, which clearly shows that this place is all about the food and nothing else. Fine by me! So when the waitress finally showed up (it took a while), I ordered me some Braised Pork Belly over rice. Unsurprisingly, it came with nary a thank you or anything, and we were even told off for asking to change something from the menu.
Now, let’s be clear. The food was unbelievably good. The pork incredibly tender, with a perfect sauce, over oodles of rice. It’s authentic cuisine, the kind that is hard to find in Chinatown, and you can tell it’s good by just looking at the clientele. The fact that it’s in the middle of tourist-town boggles me, but I don’t make the rules.
Does great food change with poor service? No. Does that matter? Not really. Will I be back for more? Absolutely.
Slimy? A huge portion bathed in sumptuous sauce. Very sticky. Very good.
Satisfying? Pork so tender you can break it with chopsticks. Which is all you’ll get at this place (don’t you DARE ask for a fork)